Refund Policy

Refunds & Store Credit

We at Miller Ranch Gear are here to provide the best service possible and we understand that mistakes can sometimes be made when purchasing items online.

We can offer you a full cash refund during the first 7 days after you have received your item.

*****However, after 7 days we can only offer you store credit (this amount does not include shipping) and no cash refund may be given.******

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ranchco.net.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
We depend on repeat customers and we want you to be happy with anything that you buy from us. If there is a problem or you decide to return a product the best thing to do is give us a call or shoot us an email and we will discuss the return and give you the return authorization number.

We try to describe every item as accurately and honestly that we can but if for some reason we make a mistake we will cover the cost of return shipping.

To return your product, you should mail your product to: 1526 142nd St Lubbock Texas US 79423

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.